TRUSTMAN.KAREEM
DTC / Ecommerce

Driving +$58M incremental revenue for a DTC brand

Duration: 14 monthsNetwork: Meta + Google + TikTokGeos: US, CA, UK, EU
$11.4M
Spend
5.1x incremental
ROAS
+$58M
Revenue
DTC
Vertical

The challenge

The brand had scaled to eight figures but Meta efficiency was collapsing — CAC climbing, ROAS drifting toward break-even. Their in-house team was optimizing inside a broken account structure and couldn't see where the leak was.

The approach

01

Restructured the account and geo architecture

Rebuilt campaign structure around clean geo and audience separation so budget flowed to the cohorts that actually returned, instead of averaging performance across everything.

02

Landing variants matched to traffic temperature

Cold prospecting, warm retargeting, and returning-customer traffic each hit purpose-built pages — no more one-size funnel diluting conversion.

03

Incrementality-first measurement

Held out geos to measure true incremental lift rather than platform-reported ROAS, then reallocated spend toward channels that actually moved the P&L.

04

Managed media buying across three platforms

Day-to-day buying, budget pacing, and creative rotation run as a single coordinated operation across Meta, Google, and TikTok.

The results

+$58M
Incremental revenue
5.1x
Incremental ROAS
$11.4M
Ad spend managed
-31%
CAC reduction
14 months
Engagement length
3 coordinated
Platforms

"We thought we'd hit our ceiling. Turned out we'd hit the ceiling of our account structure. Rebuilt, the numbers moved fast."

Head of Growth, DTC brand (name redacted)

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